PowerSchool Cybersecurity Incident Updates: Credit Monitoring and More
January 30, 2025
A message from North Carolina Department of Public Instruction:
Dear District and School Leaders,
Since we reached out to you yesterday, PowerSchool has shared further updates with us.
PowerSchool began notifying impacted individuals yesterday, and their credit monitoring and identity protection services through Experian have gone live. They have also shared a template that districts can use to inform parents that the notification process has begun.
We understand that this is a stressful situation and we are working to provide you as much information as possible. Do not hesitate to reach out to any of the following people for information or support:
- Vanessa Wrenn, Chief Information Officer – cio@dpi.nc.gov
- Jeremiah Jackson, Information Security Officer – ciso@dpi.nc.gov
- Tim Wease, PSU Cybersecurity Specialist – k12cybersecteam@dpi.nc.gov
- Jeanie McDowell, Deputy Communications Director – communications@dpi.nc.gov
Thank you for your support.